Last Updated: 26/11/2023

WaterHeatersGold.com (“we”, “our”, or “us”) is dedicated to safeguarding the privacy of our users in Charlotte, NC. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information gathered through our website, located at WaterHeatersGold.com.

1. Information We Collect

a. Personal Information: When you visit our website or engage with our services, we may collect personally identifiable information such as your name, email address (e.g., info@waterheatersgold.com), phone number (e.g., 704-942-1070), address, and payment information.

b. Usage Data: Additionally, we may gather non-personal information, including your IP address, browser type, operating system, referral URLs, and pages visited on our site. This information is collected to enhance user experience and for analytical purposes.

2. How We Use Your Information

We may utilize the collected information for the following purposes:

a. To provide and maintain our services, particularly catering to Charlotte, NC residents. b. To communicate with you regarding your inquiries, appointments, or service requests related to water heater and plumbing services. c. To personalize your experience on our website. d. To enhance our website, services, and customer support. e. To send promotional offers, newsletters, or updates with your consent.

3. Information Sharing and Disclosure

We hold your personal information in strict confidence and do not sell, trade, or transfer it to third parties without your explicit consent, except as described in this Privacy Policy or required by law.

a. Service Providers: On occasion, we may engage third-party companies or individuals to assist us in providing services or analyzing how our services are used.

b. Legal Requirements: We may disclose your information if mandated by law or in response to valid requests by public authorities.

4. Security

We take comprehensive measures to protect your information against unauthorized access, alteration, disclosure, or destruction, prioritizing the security of your personal information.

5. Your Choices

a. Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions provided in the communication.

b. Access and Update: You have the right to access, correct, or delete your personal information. Please contact us using the information below for assistance with these requests.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us to remove it.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on this page with a new “Last Updated” date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us using the following information:

By using WaterHeatersGold.com, you agree to the collection and use of information as outlined in this Privacy Policy.